Terms and Conditions

Please read these terms and conditions carefully as they contain important information about your rights and obligations when using our Website(s), Services and Products.  These Terms and Conditions and our Privacy Policy form the basis on which you may access and use the Website, Services and Products, defined as:

• “Website” means www.petsonline.com.au or any other website from time to time from which the Products and Services are promoted and/or delivered;
• “Products” means physical and digital products that Pets Online Pty Ltd and its partners may provide to you from time to time for free or for a fee.

By accessing this website and/or using any of our Services or Products, you are deemed to have read, understood and accepted to be bound by these Terms and Conditions and our Privacy Policy in full. Do not continue to use our Website(s) or any of our Services or Products, if you do not accept all of the Terms and Conditions and our Privacy Policy.

These terms and conditions outline the rules and regulations for the use of PETS ONLINE PTY LTD’s Website(s).

PETS ONLINE PTY LTD is located at:

80 Petrie Terrace, QLD, 4000

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use PETS ONLINE PTY LTD’s website(s), if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: 

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. 

“The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company, PETS ONLINE PTY LTD. 

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. 

All terms refer to the offer, acceptance and consideration of payment necessary to undertake

the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Australia. 

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Cookies

We employ the use of cookies. By using PETS ONLINE PTY LTD’s website(s) you consent to the use of cookies in accordance with PETS ONLINE PTY LTD’s privacy policy.

Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

Products and Services 

We may, from time to time, sell to you, for a fee,  products or services. Those products and services may be physical, digital or both.Those products and services are provided to Australian Consumers in accordance with the applicable Australian Consumer Laws (ACL).  

In accordance with ACL, Australian Consumers may be entitled to a part or full refund in certain conditions. If you have purchased a product or service from PETS ONLINE PTY LTD and believe that it does not match the product and service description or perform as described. In your email please include all relevant details about your purchase including the name and email address used to make the purchase. A PETS ONLINE PTY LTD Team Member will then assess your request. 

Without limiting your rights under ACL, generally if you have accessed digitally provided products and services, such as reports, you may not be entitled to a refund.

Licence

Unless otherwise stated, PETS ONLINE PTY LTD and/or its licensors own the intellectual property rights for all material used by PETS ONLINE PTY LTD on our website(s) and elsewhere. All intellectual property rights are reserved. 

You may view and/or print pages for your own personal use subject to restrictions set in these terms and conditions.

You must not, without prior approval:

• Republish material
• Sell, rent or sub-license material
• Reproduce, duplicate or copy material
• Redistribute content from PETS ONLINE PTY LTD (unless content is specifically made for redistribution).

User Comments

• This Agreement shall begin on the date hereof.
• Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. PETS ONLINE PTY LTD does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of PETS ONLNE PTY LTD, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws PETS ONLINE PTY LTD shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website or other website controlled by PETS ONLINE PTY LTD.
• PETS ONLINE PTY LTD reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
• You warrant and represent that:
  1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
  3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
  4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
• You hereby grant to PETS ONLINE PTY LTD a non-exclusive royalty-free license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.